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Q: Do you offer proofing?
A:
We will be happy to print proofs for our clients, however we make it a rule to simply give you reproductions that match the originals. There shouldn't be any question about it. Proofing is a good idea before large runs of prints. In those cases, one may want to enhance or tweak certain aspects to actually improve upon the original.
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Q: What kind of ink do you use?
A:
At Gallery Street, we have many different types of printers and output methods. For all of our Masterpiece Giclée printing, we strictly use aqueous-based pigment inks. These archival inks are fade and light resistant for 80-120 years indoors. We stand behind our ink manufacturer's warranties and feel confident we are offering the highest quality inks in the industry.

Our incredible wall murals are printed with solvent based inks which provide light fast output with incredible durability. Our murals are covered with a Flourex™ polymer film to resist scratching and offer wipability.

All of our short run digital printing and high quality note cards are printed on a 4-color digital color press. This print system features an aggregate emulsion based toner developed by Xerox which provides stunning press quality prints that will last for years.
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Q: Are Masterpiece Giclée Prints archival?
A:
Yes, all of our giclée prints are printed on archival media with long lasting pigment based inks. All of our substrates are acid-free, pH-neutral and manufactured specifically for fine art prints.
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Q: Can I embellish my prints?
A:
Yes, in fact we always encourage our artists to embellish whenever they can. By embellishing a Masterpiece Giclée print, one can truly make it a "one of a kind" piece of art. It also adds a higher price level to the piece for resale. An art buyer is more likely to buy a hand embellished piece over a flat reproduction.

Our canvas media can be embellished with most acrylic and oil paints. Our prints can be worked on whether or not they have been glazed or varnished. It is usually a good idea to glaze or varnish after embellishing to give both the painted and printed areas a uniform finish.

Our watercolor media can be embellished with real watercolor paints as well as acrylics and oils. With paper prints, glaze or varnish is optional.

As with any art form, we always recommend testing or experimenting before committing to an embellishment. There are so many variables involved with the number of different manufacturers and products available.
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Q: Can I varnish my prints?
A:
Yes, many of our artists and clients use their own varnishes and texturing medium and gels. We encourage experimentation and creativity with our prints. We are happy to make available to our clients, the same Giclée glaze product we use everyday in our workflow. The water-based formula has been developed specifically for coating pigment based prints on fine art media. We sell it by the quart and gallon so you can bring it home and use it yourself. We also offer the recommended foam rollers that achieve the best finish possible. The Giclée glaze adds depth and "pop" to colors, increased UV inhibitors, abrasion resistance, water resistance and increased flexibility our media. It is most commonly used on canvas prints, but can be used on any water-resistant media, including paper.
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Q: What is a Giclée?
A:
Pronounced "jee-clay" or "zhee-clay", A giclée is really just a fancy name for an inkjet print. The word giclée is a French word meaning "to spray or to squirt." Truthfully, any output from any inkjet printer, even your home printer, could technically be called a giclée print. But in our industry, giclée has become the standard term used to describe archival fine art reproduction prints. It is a relatively a new method of printing that is quickly gaining in popularity over traditional methods of printing such as lithographs or serigraphs. One major benefit of giclée prints over other methods of reproduction is the ability to print them one at a time. With many of the screen printing technologies, one must commit to printing a large number of the same image all at once. With giclée printing, an artist can order one print of ten different pieces if they like. Giclée printing doesn't require any initial setup charges such as film, plates, or special ink mixtures.
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Q: Why don't my digital files achieve the same quality or color as yours?
A:
One very important rule to remember with any type of printing is your output is only and good as your input. Nothing determines the quality of a giclée print more than the quality of the digital capture. At Gallery Street, we pride ourselves on our camera and capture systems. We use the most advanced optics and equipment available today. If you are shooting your own artwork yourself, chances are the equipment you use is either consumer or prosumer level gear. Our camera system and scanners are made specifically for fine art capture.

In addition to the resolution of your input device, one must have the right color management software as well. At Gallery Street, we profile our cameras, scanners, monitors and every printer/media combination. We do this on a regular basis to compensate for the slight variances in ink and paper manufacturing. We use professional spectrophotometers to scan how our printers print compared to a standard set by the ICC - International Color Consortium. With any "color critical" workflow, every piece of the puzzle must exist in order to match an original accurately. At Gallery Street, color and quality is our expertise.
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Q: What type of files can I send you?
A:
We can work from most standard file formats. Many of these include: TIFF, JPEG, PSD (Photoshop), EPS, BMP, GIF, Adobe Illustrator, Adobe Illustrator EPS, Targa, etc. We are Mac and PC based and are happy to print from your own files. Whether you have a simple point & shoot camera, or you're a professional digital artist working in Corel Painter, we bring new life to your files.

We have a 100% RGB workflow and recommend no less than 100 dpi at the final print size, and no more than 300 dpi at the final dimensions. If you have a layered PSD file, please flatten your image and discard any alpha channels or paths. If you are working in a vector program such as Adobe Illustrator or CorelDRAW, simply set your artboard size to the desired output size and scale your image appropriately. If any fonts are involved with your files, please make sure they are rendered or rasterized and/or converted to outline (if vector). For more technical questions, feel free to e-mail us or call us with your questions. If you have very large files, we offer an FTP site for you to transfer your files.
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Q: At what resolution do you print?
A:
Our printers are capable of printing at many different resolutions. We opt to print our fine art reproductions at 720x1440 dpi (dots per inch). This high resolution output provides an apparent continuous tone print showing little to no dot pattern. Now keep in mind, our printers use many different colors of ink to achieve millions of printable hues and shades. With all of these dots piled on top of each other, the resulting print is an amazingly accurate reproduction of the original.
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Q: What color inks do you print with?
A:
Most print systems use four basic colors, Cyan, Magenta, Yellow and Black or CMYK. Our printers feature all of those colors plus more colors such as Light Magenta, Light Cyan, Light Black, Light Light Black, Orange & Green. With all of these colors in the mix, we are capable of printing reproductions that represent your original painting or photo with the utmost accuracy.
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Q: Are there any colors that you can't reproduce?
A:
It's rare, but some colors like neon or metallic paints can't be reproduced with standard pigment inks. But an artist can always embellish their prints with those "unprintable" colors. Also certain oil pastels may reach vibrant shades that are simply out of the printable range of our inks. In these cases, your final print will be as close to the original as scientifically and physically possible.
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Q: Do you offer quantity discounts?
A:
At Gallery Street, we do offer pricing breaks when we print multiple giclées of the same image. Please ask of our associates for an estimate.
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Q: Do you have special pricing for galleries and publishers?
A:
For special pricing requests, please contact one of our associates
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Q: Can I take a photo of my artwork and have you print a giclee?
A:
Yes you can. But keep in mind that the quality and color from your camera will be less than from ours. We cannot guarantee color accuracy unless we are printing from an original that we captured in our own controlled environment. The reason for this is that we need a profiled input source file with an accurate ICC color profile for that input device to match up with our precise output ICC color profile for our printers. If you shoot a piece of art yourself and you do not have a profiled input source, the resulting print will not match the original. It might be close, but not compared to our exacting level of preciseness.

If you choose to send us your files, we will not work on them and go back and forth with revisions. We will open your files and print them as you have submitted them. So please make sure: to size your files for your desired output dimensions, the resolution is 100 dpi minimum and 300 dpi maximum, the color space is RGB, and you are sending us a TIFF, JPEG, PSD (Photoshop), EPS, BMP, GIF, Adobe Illustrator, Adobe Illustrator EPS, Targa, etc.
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Q: What is your turn around time?
A:
We have standard turn around times for most of our services. For basic capture of paintings or originals, we ask for about 24 - 72 hours. For most print jobs, we need about 3-5 business days. It is very common your job will be done early. If so, we will always contact you to let you know. Large jobs will require longer turn around times. During busy seasons, turn around times may be extended. It's always best to ask when placing an order.
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Q: Can you drop ship to one of my clients?
A:
We are happy to ship to your clients directly from our warehouse. We will pass on the shipping, handling and packaging charges to you. We use FedEx and USPS.
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